How can we help?
Most answers live in the FAQ. For anything else, reach us directly.
Contact us
Email support@hybrid.app and we'll get back to you within 1–2 business days. Include the email tied to your account so we can find you fast.
Manage your subscription
You can update payment details or cancel at any time:
- From this page: use the Stripe billing portal link below to view invoices, update your card, or cancel.
- Cancellation: you keep full access through the end of the current billing period — no partial-period charges.
Open billing portal Configure your Stripe Customer Portal link here.
Common questions
I subscribed but the app still says I'm not active.
Subscriptions can take a moment to sync. Fully close and reopen the Hybrid app. If it persists after a few minutes, email us with your account email and we'll fix it.
How do I delete my account?
Email support@hybrid.app from your account address with the subject "Delete my account." We'll remove your data per our Privacy Policy.
Do you offer refunds?
Reach out and we'll do our best to make it right. See our Terms for the full billing policy.
Placeholder contact details — replace the email and portal link before launch.